Curbmatic Independent Contractor Services Agreement

Effective Date: April 11, 2026

Version: IC Packet v1.0

This Independent Contractor Services Agreement (“Agreement”) is entered into by and between Curbmatic LLC, a limited liability company organized under the laws of STATE OF TEXAS (“Curbmatic,” “Company,” “we,” “us,” or “our”), and the undersigned individual or business entity (“Contractor,” “you,” or “your”).

By electronically signing, checking an acceptance box, clicking “I Agree,” accepting a route, accessing route opportunities, or performing any services for or through Curbmatic, Contractor agrees to be bound by this Agreement and all incorporated policies, addenda, and route-specific terms.

1. INDEPENDENT CONTRACTOR RELATIONSHIP

1.1 Independent Business Status.

Contractor is engaged in an independently established trade, occupation, profession, or business and enters into this Agreement as an independent contractor, not as an employee.

1.2 No Employment Relationship.

Nothing in this Agreement shall be construed to create an employment relationship, partnership, joint venture, agency, franchise, fiduciary relationship, or other relationship between the parties except that of independent contracting parties.

1.3 No Employee Benefits.

Contractor is not eligible for and expressly waives any claim to employee wages, overtime, meal or rest breaks, workers’ compensation coverage from Curbmatic, unemployment benefits from Curbmatic, paid leave, health insurance, retirement benefits, or any other employee benefits, except to the extent required by non-waivable law.

1.4 Intent of the Parties.

The parties intend that Contractor be treated as an independent contractor for all applicable federal, state, and local tax, labor, employment, and unemployment purposes. Contractor acknowledges that legal classification may depend on applicable law and the actual facts of the relationship.

2. NO GUARANTEED WORK; NON-EXCLUSIVE RELATIONSHIP

2.1 No Guaranteed Work.

Curbmatic does not guarantee Contractor any minimum number of routes, assignments, stops, customers, geographic territory, revenue, or continued access to route opportunities.

2.2 No Obligation to Accept Work.

Contractor is under no obligation to accept any route or service opportunity and may accept or decline opportunities in Contractor’s sole discretion.

2.3 Non-Exclusive Relationship.

Contractor may perform services for any other person or business, including competitors of Curbmatic, subject only to confidentiality obligations and lawful restrictions expressly stated in this Agreement.

2.4 No Full-Time Requirement.

Curbmatic does not require Contractor to devote full-time services to Curbmatic, and Contractor remains free to determine the extent of Contractor’s business activities.

3. SERVICES

3.1 Scope of Services.

If Contractor accepts a route or service opportunity, Contractor agrees to perform assigned curbside bin valet services (“Services”), which may include:

• placing approved trash and/or recycling bins curbside;

• returning bins after pickup where applicable;

• following reasonable customer access notes;

• documenting service completion as required by Curbmatic;

• communicating service issues when necessary.

3.2 Service Standards Only.

Curbmatic may establish customer-facing service standards, completion windows, documentation requirements, and safety requirements. Subject only to those standards and lawful restrictions, Contractor retains discretion over the manner, means, sequence, route order, and method of performing accepted Services.

3.3 No Representation of Employment.

Contractor shall not represent to any customer, HOA, property manager, municipality, or third party that Contractor is an employee, manager, owner, or authorized spokesperson of Curbmatic.

4. CONTRACTOR CONTROL; INDEPENDENT BUSINESS OPPORTUNITY

4.1 Means and Methods.

Contractor controls the means and methods used to perform accepted Services, including route order, travel path, time management within the service window, equipment used, and operational decisions, subject only to customer service requirements, lawful restrictions, and route completion deadlines.

4.2 Opportunity for Profit or Loss.

Contractor acknowledges that Contractor has an opportunity for profit or loss based on factors including efficiency, route management, acceptance decisions, business expenses, and ability to provide services to other clients or businesses.

4.3 Independent Business Investment.

Contractor is responsible for Contractor’s own business investment, including vehicle costs, mobile devices, tools, data service, safety gear, and other business expenses.

5. ROUTE ACCEPTANCE; SERVICE WINDOWS; ROUTE REASSIGNMENT

5.1 Route Acceptance.

A route is deemed accepted when Contractor affirmatively accepts it through an authorized platform, communication method, checkbox, reply, or by beginning performance.

5.2 Service Windows.

Accepted routes must be completed within the assigned service window communicated by Curbmatic. Service windows are customer-facing completion requirements and are not intended to create employee-style shifts, timeclock obligations, or hourly employment.

5.3 Route Offer Expiration.

Curbmatic may set deadlines for route offer acceptance. Unaccepted route opportunities may expire, be withdrawn, or be reassigned at Curbmatic’s discretion.

5.4 Reassignment of Accepted Routes.

If Contractor fails to begin or progress on an accepted route in a manner that reasonably permits timely completion within the service window, Curbmatic may reassign all or part of the route. Contractor is not entitled to payment for uncompleted or reassigned portions.

5.5 Incomplete Routes / No-Shows.

Incomplete routes, untimely completion, no-shows, abandonment, or repeated failure to meet service standards may result in:

• non-payment for affected services;

• loss of bonuses or incentive eligibility;

• reduced access to future opportunities;

• suspension or deactivation.

6. COMPENSATION; PAYMENT TERMS

6.1 Completed-Service Compensation.

Unless otherwise stated in a separate written compensation schedule, Contractor shall be compensated on a per completed stop, per completed route, or other completed-service basis communicated by Curbmatic.

6.2 No Hourly Wage or Salary.

Compensation is not an hourly wage, salary, or guaranteed minimum payment unless expressly stated in writing.

6.3 Payment Conditioned on Verification.

Payment is conditioned upon successful completion and verification of Services, including submission of required documentation and compliance with service standards.

6.4 Non-Payment / Adjustment Events.

To the fullest extent permitted by applicable law, Curbmatic may deny, reduce, offset, reverse, or charge back compensation for any stop or route involving:

• incomplete service;

• untimely completion;

• no-show or abandonment;

• failure to submit required proof of service;

• falsified or misleading documentation;

• customer complaint reasonably supported by evidence;

• fraud, theft, or misconduct;

• violation of policy or law;

• damage caused by Contractor’s negligence or willful misconduct.

6.5 Payment Disputes.

Payment disputes must be submitted in writing to support@curbmatic.com within 7 calendar days after the disputed payment or service date, unless a longer period is required by applicable law.

7. CONTRACTOR-SUPPLIED TOOLS; VEHICLE; MOBILE DEVICE; DATA

7.1 Contractor-Supplied Equipment.

Contractor shall provide, at Contractor’s sole cost and expense, all tools, supplies, equipment, mobile devices, chargers, batteries, navigation tools, safety gear, and other resources necessary to perform Services.

7.2 Vehicle and Transportation.

If driving is required, Contractor shall provide Contractor’s own legally operated, properly registered, and appropriately insured vehicle.

7.3 Mobile Device Responsibility.

Contractor shall maintain a fully functional smartphone or other mobile device reasonably capable of:

• receiving route communications;

• accessing route details;

• navigating service locations;

• capturing and uploading required service verification;

• communicating with Curbmatic through approved channels.

7.4 Mobile Data / Connectivity Responsibility.

Contractor is solely responsible for maintaining active mobile data service, internet access, SMS/text capability, voice service, and sufficient battery power reasonably necessary to perform accepted Services and submit required documentation.

7.5 No Reimbursement for Ordinary Expenses.

Unless expressly agreed in writing, Curbmatic does not reimburse ordinary business expenses, including fuel, mileage, tolls, parking, maintenance, mobile device costs, cellular plans, data usage, chargers, battery accessories, or other operating expenses.

8. SERVICE VERIFICATION; PHOTO CONFIRMATION; ANTI-FRAUD

8.1 Required Proof of Service.

Contractor must provide accurate, truthful, and unaltered time-stamped photo confirmations and any other required service verification for each completed stop, route segment, or service event.

8.2 Acceptable Verification.

Required proof of service may include, without limitation:

• before-service photos;

• after-service photos;

• curb placement confirmation;

• bin return confirmation;

• timestamp data;

• geolocation metadata where used;

• notes regarding access issues or service obstacles;

• any route-specific documentation requirement communicated by Curbmatic.

8.3 Photo Confirmation Standards.

All photo confirmations must:

• correspond to the correct address and assigned stop;

• clearly show the relevant bin(s) and completed service condition;

• be captured contemporaneously with actual service;

• remain original, unedited, and unaltered;

• be submitted through the method designated by Curbmatic.

8.4 Prohibited Conduct.

Contractor shall not submit any:

• false, staged, duplicated, reused, stock, borrowed, or recycled image;

• image from a different property, date, route, or stop;

• altered, filtered, or metadata-modified image intended to misrepresent completion;

• false completion status or deceptive service record.

8.5 Failure to Provide Valid Proof.

Failure to provide timely, accurate, and valid proof of service may result in:

• non-payment;

• payment reversal, offset, or chargeback;

• loss of incentives;

• route reassignment;

• suspension or deactivation;

• investigation for fraud or breach of contract.

8.6 Connectivity Issues Not an Automatic Excuse.

Low battery, poor signal, device malfunction, expired service plan, inability to upload, or other connectivity/device issues do not automatically excuse failure to perform or failure to submit required verification, unless Curbmatic expressly approves an alternative method.

8.7 Alternative Submission.

If Contractor experiences a temporary technical issue, Contractor must promptly notify Curbmatic and follow any alternative proof submission instructions, if provided. Curbmatic may, but is not obligated to, accept alternative proof.

9. APPEARANCE; SAFETY VEST; OPTIONAL BRANDING

9.1 Professional Appearance.

Contractor shall maintain a clean, neat, and professional appearance while performing Services.

9.2 Reflective Safety Vest Requirement.

For evening routes, low-light conditions, or any service conditions where visibility may reasonably present a safety concern, Contractor must wear a non-branded reflective safety vest or similar high-visibility safety garment.

9.3 No Required Uniform.

Curbmatic does not require uniforms, branded shirts, branded hats, or exclusive company-issued apparel unless expressly required by law, a customer site rule, or a separate written policy.

9.4 Optional Branding.

If Curbmatic offers optional branded materials for identification convenience, such materials are voluntary unless otherwise stated in a separate written policy and do not create an employment relationship.

10. LICENSES; INSURANCE; LEGAL COMPLIANCE

10.1 Required Qualifications.

Contractor represents and warrants that Contractor maintains all licenses, permits, registrations, and legal authority necessary to perform Services.

10.2 Driver’s License.

If driving is required, Contractor shall maintain a valid driver’s license and immediately notify Curbmatic of any suspension, revocation, restriction, or material change affecting driving eligibility.

10.3 Vehicle Insurance.

If operating a motor vehicle, Contractor shall maintain legally required automobile insurance and provide proof upon request.

10.4 Ongoing Compliance.

Contractor shall comply with all applicable federal, state, and local laws, ordinances, HOA rules, property access restrictions, and traffic laws.

11. SCREENING; ELIGIBILITY; ONGOING QUALIFICATION

11.1 Eligibility Verification.

To the extent permitted by applicable law, Curbmatic may require verification of identity, driving eligibility, insurance status, and other lawful qualification criteria before granting access to route opportunities.

11.2 Background Screening.

If Curbmatic elects to use background screening, any legally required standalone disclosures and authorizations shall be provided separately where required by law.

11.3 Ongoing Qualification.

Contractor shall promptly notify Curbmatic of any event that may materially affect eligibility, including license suspension, lapse of insurance, or other legal or safety issues relevant to Services.

12. SAFETY; INCIDENTS; PROPERTY DAMAGE; UNSAFE CONDITIONS

12.1 Safety Responsibility.

Contractor is solely responsible for exercising reasonable judgment and care while performing Services.

12.2 Unsafe Conditions.

Contractor may decline or discontinue service at a stop if Contractor reasonably determines that conditions are unsafe, unlawful, or present a material risk of injury, property damage, or criminal activity.

12.3 Examples of Unsafe Conditions.

Unsafe conditions may include, without limitation:

• aggressive animals;

• active criminal activity;

• unsafe lighting;

• blocked or hazardous access;

• ice, flooding, severe weather, or dangerous surfaces;

• violent confrontations or threats;

• unsafe traffic conditions.

12.4 Incident Reporting.

Contractor must promptly report any accident, injury, property damage, confrontation, safety incident, citation, arrest, police response, or material customer complaint arising out of or related to Services, and in no event later than 24 hours after the incident unless emergency circumstances reasonably prevent earlier notice.

12.5 Cooperation.

Contractor agrees to provide photos, written summaries, and reasonable cooperation in connection with any incident review, insurance inquiry, customer dispute, or legal matter.

12.6 No Admission of Liability.

Contractor shall not admit liability, settle claims, or make legal promises on behalf of Curbmatic.

13. ACCESS ISSUES; OBSTRUCTIONS; UNABLE-TO-SERVICE STOPS

13.1 Access Issue Protocol.

If Contractor encounters a gate issue, blocked access, missing bin, obstruction, unsafe animal, customer-created barrier, or other legitimate inability-to-service condition, Contractor must:

• document the issue with photos where reasonably possible;

• notify Curbmatic promptly through an approved channel;

• follow any route-specific instructions if provided.

13.2 Attempted Service.

Curbmatic may, in its sole discretion, determine whether a stop qualifies as an attempted stop, failed stop, excused stop, or non-payable stop based on documentation and circumstances.

13.3 No Guaranteed Partial Payment.

Unless expressly stated in writing, attempted or failed stops do not automatically qualify for partial payment.

14. ASSISTANTS; HELPERS; SUBCONTRACTING

14.1 No Unapproved Subcontracting.

Contractor may not assign, delegate, subcontract, or permit another person to perform Services on Contractor’s behalf without Curbmatic’s prior written approval.

14.2 Approved Helpers.

If Curbmatic approves a helper or substitute, Contractor remains fully responsible for that person’s acts, omissions, confidentiality, conduct, damage, and compliance.

14.3 Confidentiality and Access.

Any approved helper must comply with confidentiality, safety, and eligibility requirements established by Curbmatic.

15. CONFIDENTIALITY; CUSTOMER DATA; PRIVACY; ROUTE COMMUNICATIONS

15.1 Confidential Information.

“Confidential Information” includes customer names, addresses, gate codes, service notes, route data, pricing, operational methods, software workflows, photos, and all non-public business information.

15.2 Limited Use.

Contractor may use Confidential Information solely to perform accepted Services.

15.3 No Unauthorized Disclosure.

Contractor shall not disclose, retain, sell, scrape, copy, download, misuse, or share Confidential Information except as strictly necessary to complete Services.

15.4 Data and Verification Consent.

Contractor acknowledges and consents that Curbmatic may collect, store, review, and use route-related data, timestamps, service logs, communications, photos, geolocation or metadata (where used), and related operational records for service verification, customer support, dispute resolution, fraud prevention, quality control, legal compliance, and business operations.

15.5 Operational Communications Consent.

Contractor consents to receiving route offers, updates, changes, support messages, compliance notices, and related communications by email, SMS, phone, voicemail, app notification, or other electronic means.

16. NO AUTHORITY TO BIND COMPANY

Contractor has no authority to bind, represent, contract for, negotiate on behalf of, or make promises for Curbmatic unless expressly authorized in writing.

17. REFERRAL REWARDS (CONTRACTORS AND CUSTOMERS)

17.1 Discretionary Programs.

Curbmatic may offer discretionary referral reward programs for eligible contractors and/or customers from time to time.

17.2 Contractor Referral Rewards.

An eligible contractor may receive a referral reward for referring a new contractor, subject to program terms. Unless otherwise stated in writing, a contractor referral reward is earned only if the referred contractor:

• is new to Curbmatic;

• uses the referring contractor’s approved referral information;

• is approved by Curbmatic;

• completes required onboarding; and

• successfully completes the required qualifying routes.

17.3 Default Driver Referral Program (Recommended Current Offer).

Unless otherwise modified by Curbmatic in writing:

Eligible contractors may earn a $50 referral reward after a referred contractor completes 3 successful qualifying routes.

17.4 Customer Referral Rewards.

An eligible customer may receive a referral reward for referring a new customer, subject to program terms. Unless otherwise stated in writing, a customer referral reward is earned only if the referred customer:

• is new to Curbmatic;

• signs up using approved referral information;

• is approved for service in an eligible area; and

• completes any applicable complimentary trial and remains on a paid plan through at least the first paid billing cycle.

17.5 Default Customer Referral Program (Recommended Current Offer).

Unless otherwise modified by Curbmatic in writing:

Eligible customers may receive a $10 account credit after the referred customer completes the first paid month of active service.

17.6 General Referral Restrictions.

The following are not eligible:

• self-referrals;

• duplicate referrals;

• referrals submitted after a person already applied or was in Curbmatic’s system;

• fraudulent or manipulated referrals;

• referrals made in violation of law or policy.

17.7 Program Changes.

Referral programs are promotional, discretionary, non-guaranteed, may be modified or discontinued at any time, and do not create wages, salary, commissions, or employee compensation.

18. NON-SOLICITATION; NO CUSTOMER CIRCUMVENTION

18.1 No Off-Platform Circumvention.

During the term of this Agreement and for 12 months after termination, Contractor shall not directly solicit, divert, or attempt to provide substantially similar competing services outside Curbmatic to any customer whose information Contractor learned solely through Curbmatic, unless the customer relationship existed independently before Curbmatic.

18.2 No Use of Customer Data for Personal Gain.

Contractor shall not use customer addresses, route data, contact information, or service history to market, sell, or offer services outside Curbmatic.

18.3 Reasonableness.

The parties agree this restriction is intended to protect customer goodwill and confidential information and is narrow in scope.

⚠️ Attorney note: This clause should be reviewed for each state because enforceability varies significantly.

19. INTELLECTUAL PROPERTY; LIMITED BRAND USE

19.1 Curbmatic Property.

All Curbmatic trademarks, trade names, logos, forms, route data, policies, workflows, and proprietary materials remain the exclusive property of Curbmatic.

19.2 Limited License.

If Curbmatic authorizes use of any brand asset, such authorization is limited, revocable, non-exclusive, and solely for the purpose expressly permitted.

19.3 No Unauthorized Use.

Contractor shall not create, post, print, distribute, or display Curbmatic branding, advertising, or promotional materials without prior written permission.

20. TAXES; REPORTING; NO WITHHOLDING

20.1 Tax Responsibility.

Contractor is solely responsible for all federal, state, and local income taxes, self-employment taxes, estimated tax payments, and other tax obligations arising from compensation paid under this Agreement.

20.2 No Withholding.

Curbmatic shall not withhold payroll taxes or employee-related deductions except where required by law.

20.3 Tax Forms.

Curbmatic may issue Form 1099-NEC or other required tax reporting forms when legally required.

21. RECORD RETENTION; VERIFICATION COOPERATION

21.1 Record Retention.

Contractor shall retain route-related documentation reasonably necessary to resolve disputes, including photos, notes, and communications, for at least 30 days after service unless a longer period is required by law or by written notice from Curbmatic relating to an active dispute.

21.2 Cooperation.

Contractor shall reasonably cooperate with payment reviews, customer complaints, fraud investigations, insurance matters, and legal inquiries related to Services.

22. SUSPENSION; DEACTIVATION; TERMINATION

22.1 Term.

This Agreement begins on the Effective Date and continues until terminated.

22.2 Termination Without Cause.

Either party may terminate this Agreement at any time, with or without cause, subject to completion or reassignment of any active accepted route.

22.3 Immediate Suspension / Deactivation.

Curbmatic may suspend, restrict, or terminate Contractor’s access to route opportunities for any lawful reason, including:

• fraud or suspected fraud;

• falsified proof of service;

• repeated no-shows;

• unsafe conduct;

• customer complaints;

• policy violations;

• confidentiality breaches;

• insurance or license issues;

• legal or operational risk;

• business necessity.

22.4 Effect of Termination.

Termination does not affect accrued rights or obligations, including confidentiality, payment disputes, indemnification, data use for prior routes, and other surviving provisions.

23. INDEMNIFICATION

To the fullest extent permitted by law, Contractor shall defend, indemnify, and hold harmless Curbmatic and its affiliates, managers, members, officers, employees, agents, successors, and assigns from and against any and all claims, damages, losses, liabilities, penalties, fines, judgments, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Contractor’s acts or omissions;

• performance or non-performance of Services;

• bodily injury, death, or property damage caused by Contractor;

• Contractor’s negligence, recklessness, or willful misconduct;

• breach of this Agreement;

• violation of law;

• tax, wage, or classification claims arising from Contractor’s conduct or representations;

• acts or omissions of approved helpers or subcontractors.

24. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• Curbmatic shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages.

• Curbmatic’s aggregate liability shall not exceed the greater of:

  • the total compensation paid to Contractor in the preceding 90 days, or

  • $250.00

This limitation does not apply where prohibited by non-waivable law.

25. FORCE MAJEURE; SERVICE INTERRUPTIONS

Curbmatic shall not be liable for delays, route changes, service interruptions, or inability to provide route opportunities due to severe weather, natural disasters, platform outages, internet disruptions, utility failures, emergency orders, road closures, or other events beyond its reasonable control.

26. DISPUTE RESOLUTION; GOVERNING LAW; STATE ADDENDA

26.1 Informal Resolution First.

Before initiating formal proceedings, the parties shall attempt in good faith to resolve disputes informally by written notice to support@curbmatic.com.

26.2 Governing Law.

Except to the extent preempted by federal law or otherwise prohibited by applicable law, this Agreement shall be governed by the law specified in the applicable State-Specific Addendum, or, if no addendum applies, by the law of the state where Contractor primarily performs Services.

26.3 Venue.

Any non-arbitrable dispute shall be brought in a court of competent jurisdiction as permitted by the applicable State-Specific Addendum or applicable law.

26.4 Arbitration Addendum.

If Curbmatic elects to use arbitration, arbitration terms shall be provided in a separate Arbitration / State-Specific Addendum.

27. STATE-SPECIFIC ADDENDA

27.1 State Addenda Control.

Curbmatic may issue state-specific addenda, disclosures, notices, or supplemental terms to comply with federal, state, or local law. If a valid State-Specific Addendum conflicts with this Agreement, the Addendum controls for that jurisdiction.

27.2 Updates.

Curbmatic may update State-Specific Addenda from time to time, and continued acceptance of routes or performance of Services after notice constitutes acceptance to the extent permitted by law. 

28. MISCELLANEOUS

28.1 Entire Agreement.

This Agreement, together with all incorporated policies, route addenda, and state-specific addenda, constitutes the entire agreement between the parties.

28.2 Amendments.

Curbmatic may amend this Agreement by electronic notice. Continued route acceptance or performance after notice constitutes acceptance to the extent permitted by law.

28.3 Severability.

If any provision is held invalid or unenforceable, the remaining provisions remain in effect.

28.4 Assignment.

Contractor may not assign this Agreement without prior written consent. Curbmatic may assign this Agreement freely.

28.5 Survival.

Confidentiality, data use, payment disputes, indemnification, limitation of liability, non-solicitation, tax obligations, and any provision intended to survive shall survive termination.

CONTRACTOR ACKNOWLEDGMENT

By clicking, “I Agree,” checking the acceptance box, accepting a route, or performing Services, Contractor acknowledges that Contractor has read, understood, and agrees to this Agreement and all incorporated policies.